Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Ironing serviceadditional charge
Luggage storage
Laundryadditional charge
Meeting/banquet facilitiesadditional charge
Breakfast takeaway containers
Fire extinguishers
Restaurant
Shared stationery such as printed menus, magazines, pens, and paper removed
Access to health care professionals
Express check-in/check-outadditional charge
Guest accommodation is disinfected between stays
Smoke alarms
Outdoor pool (all year)
Spa facilities
Swimming pool
Bar
Special diet menus (on request)
First aid kit available
Linens, towels and laundry washed in accordance with local authority guidelines
Air conditioning
Free parking
Physical distancing rules followed
Breakfast in the room
Garden
Snack bar
Staff follow all safety protocols as directed by local authorities
Food can be delivered to guest accommodation
CCTV outside property
Free WiFi
Sun loungers or beach chairs
Delivered food is securely covered
Airport shuttle
Face masks for guests available
24-hour security
Shuttle service
Tour desk
Key card access
Massageadditional charge
Fax/photocopyingadditional charge
Steam room
Trouser pressadditional charge
Parking on site
Hand sanitizer in guest accommodation and key areas
Wine/champagneadditional charge
Internet services
Spa and wellness centreadditional charge
Heated pool
Safety deposit box
Infinity pool
Non-smoking throughout
Adults only
Daily housekeeping
Non-smoking rooms
Concierge service
Sun umbrellas
24-hour front desk
Outdoor furniture
CCTV in common areas
Parking
Private parking
WiFi available in all areas
Shuttle service (additional charge)
Accessible parking
Airport shuttle (additional charge)
All plates, cutlery, glasses and other tableware have been sanitized
Contactless check-in/check-out
Room service
Sun terrace
WiFi
Outdoor pool
Terrace
Physical distancing in dining areas
Screens or physical barriers placed between staff and guests in appropriate areas
Cashless payment available
Guests have the option to cancel any cleaning services for their accommodation during their stay
Car hire
Invoice provided
Use of cleaning chemicals that are effective against Coronavirus
Saunaadditional charge
