Palmaïa The House of AïAInclusive Wellness Resort - Playa del Carmen
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Palmaïa The House of AïAInclusive Wellness Resort
Playa del Carmen Paseo Xaman - Ha Manzana1, Fracc Playacar
No. of rooms
166
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
9.6/10
No. of rooms
166
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
ES
9.6/10
Offering amazing views of the Caribbean Sea, Palmaïa – The House of AïA is a luxury all-inclusive resort that features large outdoor pools, a wonderful spa and beauty center, 5 à la carte restaurants and beautiful suites with private terraces. Its privileged location between the sea and the jungle allows guests to relax and reconnect with nature.
In addition, Palmaïa The House of AïA Wellness Resort at Riviera Maya offers wellness programs and personal growth practices such as yoga classes, meditation, cacao ceremonies and sound therapies. It also has a 24-hour fitness center.
The spacious suites of this holistic resort have air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, a seating area with a sofa and flat-screen TV and eco-friendly amenities. Concierge services are available 247, as well as gourmet room service.
For families, Palmaïa operates a holistic fun childrens activities program led by certified Waldorf Educators. Also, the resort has 4 specialty restaurants and a food truck, which offer plant-based menus and serve high-quality ingredients. The spa has a natural cenote and a temazcal. Treatments include massages and healing therapies.
Palmaïa The House of AïA Wellness Resort at Riviera Maya is located 5 km away from Playa del Carmen’s downtown. Cancun International Airport is 40 minutes drive from the accommodations, and the property offers a paid airport shuttle service.
The hotel day starts from hour 15:00 and ends at 12:00.
Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation.
In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds
All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Family Master Suite. Featuring free toiletries, this twindouble room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twindouble room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds. ;
Family King Suite. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit has 2 beds. ;
King Suite with Bathtub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed. ;
Queen Suite. Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds. ;
King Suite. Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed. ;
King Suite Ocean View. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed. ;
Family King Suite Ocean View. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds. ;
King Suite with Bathtub Ocean View. The spacious studio features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed. ;
Queen Suite Ocean View. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds. ;
Family Master Suite Ocean View. The spacious suite features 2 bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Use of cleaning chemicals that are effective against Coronavirus
Airport pick upadditional charge
Outdoor furniture
Foot bath
Meeting/banquet facilitiesadditional charge
Hand sanitizer in guest accommodation and key areas
Luggage storage
Facial treatments
Restaurant
Key card access
Babysitting/child servicesadditional charge
Body scrub
Soundproof rooms
Massageadditional charge
Hair styling
Express check-in/check-out
Snorkellingoffsiteadditional charge
WiFi
Live music/performance
Car hire
Smoke alarms
Fitness centre
Yoga classes
Wine/champagne
Daily housekeeping
Tour desk
Shared stationery such as printed menus, magazines, pens, and paper removed
Full body massage
Swimming pool
Fruits
Coffee house on site
Safety deposit box
Linens, towels and laundry washed in accordance with local authority guidelines
Staff follow all safety protocols as directed by local authorities
Pedicure
First aid kit available
Shuttle service (additional charge)
Make up services
Private parking
Invoice provided
Family rooms
Facilities for disabled guests
Private beach area
Barber/beauty shop
Internet services
Room service
Spa and wellness centreadditional charge
Airport drop offadditional charge
Breakfast in the room
Parking on site
Air conditioning
Infinity pool
24-hour front desk
Kids' club
Food can be delivered to guest accommodation
Concierge service
Guest accommodation is disinfected between stays
Hair colouring
Pool bar
ATM/cash machine on site
Spa/wellness packages
Trouser pressadditional charge
CCTV outside property
Snack bar
Guest accommodation sealed after cleaning
24-hour security
Body wrap
Beach
Dry cleaningadditional charge
Sun umbrellas
Spa lounge/relaxation area
Sun terrace
Lift
Outdoor pool (all year)
Hair treatments
Guests have the option to cancel any cleaning services for their accommodation during their stay
Free parking
Pool with view
Airport shuttle (additional charge)
CCTV in common areas
Special diet menus (on request)
Baby safety gates
Parking
WiFi available in all areas
Ironing serviceadditional charge
Security alarm
Laundryadditional charge
Outdoor pool
Children's playground
Delivered food is securely covered
Manicure
Free WiFi
Fire extinguishers
Valet parking
Beachfront
Non-smoking rooms
Spa facilities
Sun loungers or beach chairs
Terrace
Body treatments
Bar
Airport shuttle
Hair cut
Couples massage
Shuttle service
Accessible parking
Screens or physical barriers placed between staff and guests in appropriate areas
Fitness/spa locker rooms
Fitness
Kids' pool
Beauty Services
All plates, cutlery, glasses and other tableware have been sanitized
Currency exchange
