Hard Rock Hotel Riviera Maya -Inclusive - Puerto Aventuras
Plan your perfect Mexican getaway with access to the widest selection of accommodations and experiences: budget hostels in Mexico City’s historic district, ultra-luxury all-inclusive resorts in Cancun’s hotel zone and more! Rent cars at major airports MEX, CUN, GDL, MTY. Opt for guided transfers to popular destinations. Exclusive tickets to iconic attractions: Chichen Itza, Teotihuacan archaeological zones, eco-adventure parks like Xcaret. Immerse yourself in Mexico’s vibrant culture! Book now!
Hard Rock Hotel Riviera Maya -Inclusive
Puerto Aventuras Km. 72 Carretera Cancun Tulum Puerto Aventuras
No. of rooms
1121
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
1121
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Puerto Aventuras, 22 km from ADO International Bus Station, Hard Rock Hotel Riviera Maya -Inclusive offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. The accommodation features a private beach area, as well as a garden and a shared lounge. The accommodation provides a 24-hour front desk, airport transfers, a kids club and free WiFi.
A buffet, continental or American breakfast is available at the property. At the resort you will find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested.
Hard Rock Hotel Riviera Maya -Inclusive offers a terrace.
Playa del Carmen Maritime Terminal is 22 km from the accommodation, while Tulum Archeological Site is 45 km away. Cozumel International Airport is 36 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areasthe leash is not required.
Only pets of less than 18 kg are permitted, and 2 pets maximum per room.
Reservations made through April 28, 2025, for travel until January 7th, 2026, are eligible to receive a $200 USD resort credit per night, per room. Use it onspa, golf, and luxury services. Terms: A 35% fee applies. The credit is non-refundable, non-transferable, and cannot be redeemed for cash. Not combinable with other discounts or credits.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Gold Deluxe Double Room. This double room features a hot tub. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Diamond Deluxe King Room. The hot tub is a top feature of this double room. The unit has 1 bed. ;
Deluxe Family Room. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds. ;
Deluxe Platinum Sky Terrace King. This double room offers a hot tub. The spacious double room features a private bathroom equipped with a shower and a hairdryer. Featuring a balcony with garden views, this double room also provides a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Platinum Two-Bedroom Suite with Terrace. This double room provides a hot tub. The unit offers 3 beds. ;
Gold Deluxe King Room. Guests will have a special experience as this triple room features a hot tub. The spacious triple room features a private bathroom equipped with a shower and a hairdryer. Featuring a balcony with garden views, this triple room also offers a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Deluxe Platinum Partial Ocean View. The hot tub is a top feature of this double room. The spacious double room offers air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Rock Royalty Level - Deluxe Platinum with Two Double Beds. This double rooms standout feature is the hot tub. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 2 beds. ;
Rock Suite Platinum. The hot tub is the standout feature of this suite. The spacious suite has 2 bedrooms and 2 bathrooms with a shower and free toiletries. The suites kitchenette is available for cooking and storing food. Boasting a balcony, this suite also features a coffee machine, a seating area and a flat-screen TV. The unit has 4 beds. ;
Heaven Deluxe Diamond King Room– Adults Only. This double rooms special features are the hot tub and the spa bath. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Heaven Deluxe Gold with Two Double Beds – Adults Only. The hot tub and spa bath are the special features of this double room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only. This suite boasts a hot tub and a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only. The hot tub and spa bath are the standout features of this suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a balcony with sea views, this suite also offers a coffee machine and a flat-screen TV. The unit offers 1 bed. ;
Heaven Rock Suite Platinum – Adults Only. This double room features a hot tub and a spa bath. The double rooms kitchenette is available for cooking and storing food. The spacious double room features air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Heaven RRL Deluxe Platinum King Bed Adults Only. This double rooms standout features are the hot tub and spa bath. The spacious double room provides air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Heaven - Deluxe Gold King room. The hot tub is a top feature of this double room. The spacious double room has private bathroom fitted with a shower and a hairdryer. The unit has 1 bed. ;
Deluxe King Room. This double room features a hot tub and a spa bath. The spacious double room features air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Deluxe Suite. The hot tub and spa bath are the standout features of this suite. The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with garden views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed. ;
Double Room. The hot tub is the standout feature of this double room. The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed. ;
Deluxe King Room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Double Room. The spacious double room offers air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds. ;
Heaven Deluxe King Room. The spacious double room provides air conditioning, a coffee machine, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
License number: 008-007-000402
Hair colouring
Concierge service
Spa/wellness packages
Waxing services
Fitness classes
Hair treatments
Food can be delivered to guest accommodation
Garden
Beachfront
Make up services
Hair styling
Airport shuttle
Water park
Lift
Light therapy
Process in place to check health of guests
Shared stationery such as printed menus, magazines, pens, and paper removed
Cashless payment available
Outdoor pool (all year)
Pedicure
Bar
Massageadditional charge
Guest accommodation is disinfected between stays
Canoeing
Minimarket on site
Pool with view
Body wrap
WiFi
Business centre
Daily housekeeping
Contactless check-in/check-out
Facial treatments
Terrace
Parking
Pets allowed
Saunaadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Beauty Services
Free parking
Free WiFi
Linens, towels and laundry washed in accordance with local authority guidelines
Non-smoking throughout
Airport shuttle (additional charge)
Outdoor pool
Snack bar
Sun loungers or beach chairs
Body treatments
Luggage storage
Pet bowls
Private parking
Barber/beauty shop
Spa facilities
Airport pick upadditional charge
24-hour front desk
Parking on site
First aid kit available
Nightclub/DJ
ATM/cash machine on site
Delivered food is securely covered
Airport drop offadditional charge
Guest accommodation sealed after cleaning
Yoga classes
Allergy-free room
Family rooms
Body scrub
Tour desk
Air conditioning
Karaoke
Guests have the option to cancel any cleaning services for their accommodation during their stay
Face masks for guests available
Restaurant
Access to health care professionals
Kids' pool
Hand sanitizer in guest accommodation and key areas
Accessible parking
Tennis court
Fitness/spa locker rooms
Snorkelling
Physical distancing rules followed
Fitness
Chapel/shrine
Use of cleaning chemicals that are effective against Coronavirus
Entertainment staff
Valet parking
Non-smoking rooms
Internet services
Swimming pool
Fitness centre
Spa lounge/relaxation area
Pool bar
Manicure
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers
Safety deposit box
Spa and wellness centreadditional charge
Express check-in/check-out
Beach
Hair cut
Babysitting/child servicesadditional charge
Private beach area
Staff follow all safety protocols as directed by local authorities
Room service
Kids' club
Evening entertainment
Meeting/banquet facilitiesadditional charge
Hot tub/Jacuzzi
Shared lounge/TV area
